We believe clarity builds trust.
A clear starting point
This page covers general questions about STRIV Labs and guides you to detailed, product-specific FAQs when needed.
CHOOSE YOUR PRODUCT
For in-depth information on how each formula works, timelines, usage, and stacking, please visit the product-specific FAQ pages below.
Frequently Asked Questions
What is STRIV Labs?
STRIV Labs creates science-backed supplements designed to support long-term performance, vitality, and resilience. Our formulas are built for daily life, not quick fixes or artificial stimulation.
Who are STRIV Labs products designed for?
Our products are designed for health-conscious adults who value consistency, quality, and sustainable results. Most customers are active professionals focused on performance, recovery, and long-term well-being.
What makes STRIV Labs different?
We focus on clinically studied ingredients, transparent formulas, and thoughtful dosing. We do not use proprietary blends, unnecessary fillers, or exaggerated claims.
Are STRIV Labs products meant for short-term or long-term use?
Our products are formulated for daily, long-term use. Benefits compound over time when used consistently alongside healthy lifestyle habits.
Can STRIV Labs products be taken together?
Yes. Our formulas are designed to complement each other without ingredient overlap or overstimulation. For specific combinations and benefits, please refer to the individual product FAQ pages.
Are your products stimulant-free?
Yes. STRIV Labs formulas do not rely on stimulants.
Do I need to cycle STRIV Labs products?
No cycling is required. Our products are designed for consistent daily use. However, individual needs may vary, and some people choose to take periodic breaks. As always, consult a healthcare professional if you have any medical conditions or concerns.
Can I take STRIV Labs products every day?
Yes. Daily use is recommended for optimal results.
What should I do if I miss a dose?
If you miss a dose, simply continue with your next scheduled serving. Do not double up. Consistency over time matters more than any single day.
Where are STRIV Labs products manufactured?
All STRIV Labs products are manufactured in facilities that follow Good Manufacturing Practices (GMP).
Do you use proprietary blends?
No. We believe in full transparency. All ingredients and dosages are clearly listed on the label.
Are your products third-party tested?
Yes. Finished products undergo quality testing to ensure purity, potency, and safety.
Are STRIV Labs products suitable for common dietary preferences?
STRIV Labs products are formulated without unnecessary fillers or artificial additives. Dietary suitability and allergen information are listed on each product label. If you have specific dietary concerns, please review the product-specific FAQ or label before use.
Who should consult a healthcare professional before use?
If you are pregnant, nursing, taking medication, or have a medical condition, we recommend consulting a qualified healthcare professional before use.
Do your supplements have an expiration date?
Yes. Each bottle has a “Best Before” date printed on it. When stored properly, STRIV Labs supplements typically maintain quality for 2–3 years from the manufacturing date.
How should I store STRIV Labs supplements?
Store in a cool, dry place away from direct sunlight and moisture. Refrigeration is not required.
What is your return and refund policy?
We offer a 60-day money-back guarantee on your first bottle. If you’re not satisfied, you may request a refund within 60 days of delivery.
- Supplements are non-returnable for safety reasons
- For multi-bottle orders, the guarantee applies to one bottle only
- Refunds are limited to one per household
How do refunds work?
Once approved, refunds are issued to the original payment method within 10 business days. Please note that banks or card providers may take additional time to post the refund.
How long does shipping take?
Orders are typically processed within 1–2 business days.
- Standard U.S. shipping: 4–5 business days
- Expedited U.S. shipping: 2 business days (additional cost)
Shipping times are estimates and may vary due to carrier conditions.
Do you ship internationally?
At this time, STRIV Labs ships within the United States only.
Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations may not always be possible. If you need assistance, please contact us immediately and we’ll do our best to help if the order has not yet shipped.
What if my order arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with photos. We’ll review the issue and make it right when appropriate.
What if my package is marked as delivered but I can’t find it?
Once a package is marked as delivered by the carrier, responsibility transfers to the customer. We recommend checking with neighbors, building management, or the carrier directly.
What if I entered the wrong shipping address?
Please review your shipping details carefully before placing your order. We’re unable to refund or replace orders shipped to incorrect addresses provided at checkout.
How do STRIV Labs subscriptions work?
Subscriptions are billed monthly and automatically renew every 30 days from your last successful order. You’ll receive the same product at the same locked-in price unless you cancel.
Is the subscription price locked in?
Yes. When you enroll, your subscription price is locked for the duration of that active subscription.
Can I skip or cancel a subscription?
Yes. You can skip a delivery or cancel your subscription at any time before the next billing date.
How do I manage my subscription?
Log in to your STRIV Labs account and go to Manage Subscription to:
- Skip an upcoming delivery
- Update payment or shipping details
- Cancel your subscription
What happens if I cancel after a renewal is processed?
If a renewal has already been processed, refunds are handled in accordance with our Refund Policy.
How do I redeem my gift?
Redeeming your gift is easy!
- Add the eligible STRIV Labs product to your cart.
- Proceed to checkout.
- Enter your promotion code in the Gift Cards & Promotional Codes section.
- Apply the code before placing your order.
Your discount will appear before you complete your purchase.
My promotion code isn't working. What should I do?
Don't worry - this is usually easy to fix.
Please try the following:
- Make sure you're purchasing the correct product.
- Check that the code has been entered exactly as provided.
- Ensure no other coupons or promotions have been applied to your order.
If the code still doesn't work:
- Remove the product from your cart.
- Add it back without selecting any other promotions or discounts.
- Enter the promotion code manually during checkout.
Can I use my promotion code together with another Amazon coupon or discount?
Unfortunately, no. Amazon only allows one promotion per order. If another coupon or discount has already been applied, your promotion code won't be accepted.
To redeem your gift, simply remove any other promotions before applying your code.
My promotion code is valid, but it still won't apply. Why?
In some cases, Amazon may automatically apply a coupon or promotion that you previously clipped, which can prevent your gift code from being applied.
If your code still isn't working, please try the following:
- Remove the product from your cart.
- Add it back without selecting any other promotions or discounts.
- Enter your promotion code manually during checkout.
If the issue persists, Amazon Customer Support has advised that you can contact them directly with your promotion code and discount amount. In some cases, they may be able to manually apply the discount to your order.
If you’re still unable to redeem your gift, please contact us - we’ll be happy to help.
Still need help?
If your promotion code still isn't working, simply contact us using the contact form or email us at support@strivlabs.com.
To help us resolve your issue as quickly as possible, please include:
- Your name, email address, and order ID (if available)
- A brief description of the issue
- A screenshot of the checkout page or any error message (if possible)
We'll review your request and work to resolve your issue as quickly as possible.
What is STRIV Labs?
STRIV Labs creates science-backed supplements designed to support long-term performance, vitality, and resilience. Our formulas are built for daily life, not quick fixes or artificial stimulation.
Who are STRIV Labs products designed for?
Our products are designed for health-conscious adults who value consistency, quality, and sustainable results. Most customers are active professionals focused on performance, recovery, and long-term well-being.
What makes STRIV Labs different?
We focus on clinically studied ingredients, transparent formulas, and thoughtful dosing. We do not use proprietary blends, unnecessary fillers, or exaggerated claims.
Are STRIV Labs products meant for short-term or long-term use?
Our products are formulated for daily, long-term use. Benefits compound over time when used consistently alongside healthy lifestyle habits.
Can STRIV Labs products be taken together?
Yes. Our formulas are designed to complement each other without ingredient overlap or overstimulation. For specific combinations and benefits, please refer to the individual product FAQ pages.
Are your products stimulant-free?
Yes. STRIV Labs formulas do not rely on stimulants.
Do I need to cycle STRIV Labs products?
No cycling is required. Our products are designed for consistent daily use. However, individual needs may vary, and some people choose to take periodic breaks. As always, consult a healthcare professional if you have any medical conditions or concerns.
Can I take STRIV Labs products every day?
Yes. Daily use is recommended for optimal results.
What should I do if I miss a dose?
If you miss a dose, simply continue with your next scheduled serving. Do not double up. Consistency over time matters more than any single day.
Where are STRIV Labs products manufactured?
All STRIV Labs products are manufactured in facilities that follow Good Manufacturing Practices (GMP).
Do you use proprietary blends?
No. We believe in full transparency. All ingredients and dosages are clearly listed on the label.
Are your products third-party tested?
Yes. Finished products undergo quality testing to ensure purity, potency, and safety.
Are STRIV Labs products suitable for common dietary preferences?
STRIV Labs products are formulated without unnecessary fillers or artificial additives. Dietary suitability and allergen information are listed on each product label. If you have specific dietary concerns, please review the product-specific FAQ or label before use.
Who should consult a healthcare professional before use?
If you are pregnant, nursing, taking medication, or have a medical condition, we recommend consulting a qualified healthcare professional before use.
Do your supplements have an expiration date?
Yes. Each bottle has a “Best Before” date printed on it. When stored properly, STRIV Labs supplements typically maintain quality for 2–3 years from the manufacturing date.
How should I store STRIV Labs supplements?
Store in a cool, dry place away from direct sunlight and moisture. Refrigeration is not required.
What is your return and refund policy?
We offer a 60-day money-back guarantee on your first bottle. If you’re not satisfied, you may request a refund within 60 days of delivery.
- Supplements are non-returnable for safety reasons
- For multi-bottle orders, the guarantee applies to one bottle only
- Refunds are limited to one per household
How do refunds work?
Once approved, refunds are issued to the original payment method within 10 business days. Please note that banks or card providers may take additional time to post the refund.
How long does shipping take?
Orders are typically processed within 1–2 business days.
- Standard U.S. shipping: 4–5 business days
- Expedited U.S. shipping: 2 business days (additional cost)
Shipping times are estimates and may vary due to carrier conditions.
Do you ship internationally?
At this time, STRIV Labs ships within the United States only.
Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations may not always be possible. If you need assistance, please contact us immediately and we’ll do our best to help if the order has not yet shipped.
What if my order arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with photos. We’ll review the issue and make it right when appropriate.
What if my package is marked as delivered but I can’t find it?
Once a package is marked as delivered by the carrier, responsibility transfers to the customer. We recommend checking with neighbors, building management, or the carrier directly.
What if I entered the wrong shipping address?
Please review your shipping details carefully before placing your order. We’re unable to refund or replace orders shipped to incorrect addresses provided at checkout.
How do STRIV Labs subscriptions work?
Subscriptions are billed monthly and automatically renew every 30 days from your last successful order. You’ll receive the same product at the same locked-in price unless you cancel.
Is the subscription price locked in?
Yes. When you enroll, your subscription price is locked for the duration of that active subscription.
Can I skip or cancel a subscription?
Yes. You can skip a delivery or cancel your subscription at any time before the next billing date.
How do I manage my subscription?
Log in to your STRIV Labs account and go to Manage Subscription to:
- Skip an upcoming delivery
- Update payment or shipping details
- Cancel your subscription
What happens if I cancel after a renewal is processed?
If a renewal has already been processed, refunds are handled in accordance with our Refund Policy.
How do I redeem my gift?
Redeeming your gift is easy!
- Add the eligible STRIV Labs product to your cart.
- Proceed to checkout.
- Enter your promotion code in the Gift Cards & Promotional Codes section.
- Apply the code before placing your order.
Your discount will appear before you complete your purchase.
My promotion code isn't working. What should I do?
Don't worry - this is usually easy to fix.
Please try the following:
- Make sure you're purchasing the correct product.
- Check that the code has been entered exactly as provided.
- Ensure no other coupons or promotions have been applied to your order.
If the code still doesn't work:
- Remove the product from your cart.
- Add it back without selecting any other promotions or discounts.
- Enter the promotion code manually during checkout.
Can I use my promotion code together with another Amazon coupon or discount?
Unfortunately, no. Amazon only allows one promotion per order. If another coupon or discount has already been applied, your promotion code won't be accepted.
To redeem your gift, simply remove any other promotions before applying your code.
My promotion code is valid, but it still won't apply. Why?
In some cases, Amazon may automatically apply a coupon or promotion that you previously clipped, which can prevent your gift code from being applied.
If your code still isn't working, please try the following:
- Remove the product from your cart.
- Add it back without selecting any other promotions or discounts.
- Enter your promotion code manually during checkout.
If the issue persists, Amazon Customer Support has advised that you can contact them directly with your promotion code and discount amount. In some cases, they may be able to manually apply the discount to your order.
If you’re still unable to redeem your gift, please contact us - we’ll be happy to help.
Still need help?
If your promotion code still isn't working, simply contact us using the contact form or email us at support@strivlabs.com.
To help us resolve your issue as quickly as possible, please include:
- Your name, email address, and order ID (if available)
- A brief description of the issue
- A screenshot of the checkout page or any error message (if possible)
We'll review your request and work to resolve your issue as quickly as possible.
Still have questions?
For detailed timelines, ingredient explanations, or usage guidance, please visit the product-specific FAQ pages above.
If you still need help, our team is happy to assist. We believe informed decisions lead to better long-term outcomes.